![]() ![]() If you have selected a job when attempting to record a payment for the customer, the invoice maybe listed under a different job (sub-customer).I have seen instances of where an A/R account has been made ‘inactive’ even when there are outstanding receivables against it, then when someone attempts to ‘receive payments’ they can’t find the outstanding invoice. ![]() This may occur if you created several different A/R accounts (trade receivables, intercompany receivables, due from employees, due from shareholders, etc.).
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